Delivery & Returns
All the information you need regarding delivery options and returns or exchanges.
Last Christmas posting dates
Thanks so much for your support in 2024! If you are shopping for gifts at Alphabet Bags for the holidays, here are our last recommended order dates for customers receiving deliveries in time for Christmas.
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Shipping service: STANDARD
Africa, Asia, Australia, Caribbean, Central America, Cyprus, Far East, Japan, Malta, Middle East, New Zealand, Portugal, South America and Spain.
Order by 1pm GMT, 2nd of December (STANDARD SHIPPING)
Austria, Belgium, Canada, Denmark, Eastern Europe, France, Germany, Greece, Iceland, Ireland, Luxembourg,
Netherlands, Norway, Slovakia, Switzerland, Turkey, USA, Western Europe.
Order by 11am GMT, 5th of December (STANDARD SHIPPING)
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Shipping service: TRACKED
Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden.
Order by 11am GMT, 6th of December (TRACKED SHIPPING)
Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE)Order by 11am GMT, 9th of DecemberAustria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia.
Orderby 11am GMT, 11th of December (TRACKED SHIPPING)
Belgium, Canada, Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA
Order by 11am GMT, 13th of December (TRACKED SHIPPING)
France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan
Order by 11am GMT, 16th of December (TRACKED SHIPPING)
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United Kingdom Standard Delivery: Order by 2pm GMT, 17th of December.
United Kingdom First Class Delivery: Order by 2pm GMT, 18th of December.
United Kingdom Next Working Day Special Delivery: Order by 2pm GMT, 18th of December.
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These are Royal Mail’s recommendation only and are not guaranteed (with the exception of Royal Mail Special Delivery).
The above international dates apply to Royal Mail Airmail delivery. Courier services are available for expedited delivery, please contact us for more information about courier delivery.
Orders placed after 2pm on the 18th of December will ship on the 30th of December.
Still got time? Shop all here!
When will my order ship?
Orders placed before 2pm (Monday to Friday) are shipped the same day. You will receive an email notification when your order has shipped.
On the rare occasion that we are unable to ship orders the same day a message will be displayed in the checkout showing revised shipping times.
UK delivery
Standard UK shipping is FREE on orders over £30!
Royal Mail Standard Cards & Patches (1-3 days estimated): £0.95
Royal Mail Standard (2-4 days estimated): £3.00 (or free over £30)
Royal Mail First Class (1-2 days estimated): £5.00 (or £3 over £30)
Express Special Delivery (next working day by 1pm): £9.00
International Delivery
Standard international shipping is FREE on orders over £100!
Standard (7-10 days estimated): £5.00
Tracked (7-10 days estimated): £10.00
Express Courier UPS, FedEx, or similar (2-5 days estimated): £38.00
Please note, these are Royal Mail's estimated times and are not guaranteed. Please allow up to 30 days for international delivery.
Returns & Exchanges
If for any reason you are not happy with your order and would like to return or exchange an item please contact us within 10 days of receiving your order. We will provide details of how to return the item(s).
Please then return the item(s) in their original condition within 30 days and we will issue a refund, or exchange the item if preferred.
Questions?
If you require your order urgently, or have any other questions at all, please feel free to get in touch with us via the Contact page.