Delivery & Returns
All the information you need regarding delivery options and returns or exchanges.
When will my order ship?
Orders placed before 3pm (Monday to Friday) are shipped the same day. You will receive an email notification when your order has shipped.
On the rare occasion that we are unable to ship orders the same day a message will be displayed in the checkout showing revised shipping times.
Standard UK shipping is FREE on orders over £35!
Royal Mail Standard Cards & Patches (1-3 days estimated): £0.95
Royal Mail Standard (2-4 days estimated): £3.00 (or free over £35)
Royal Mail First Class (1-2 days estimated): £5.00 (or £3 over £35)
Express Special Delivery (next working day by 1pm): £9.00
Standard international shipping is FREE on orders over £75!
Royal Mail Airmail (7-14 days estimated): £5.00
Royal Mail Airmail Tracked (7-10 days estimated): £10.00
Express Courier UPS, FedEx, or similar (2-5 days estimated): £38.00
Please note, these are Royal Mail's estimated times and are not guaranteed. Please allow up to 30 days for international delivery.
Returns & Exchanges
If for any reason you are not happy with your order and would like to return or exchange an item please contact us within 10 days of receiving your order. We will provide details of how to return the item(s).
Please then return the item(s) in their original condition within 30 days and we will issue a refund, or exchange the item if preferred.